Pricing
Pay for what you turn on.
Every product stands on its own. Start with one, add more anytime, or combine them into a bundle and save. Every paid plan starts with a free trial.
For business
Customer service that never sleeps.
Pick a plan by the minutes you need. Go over and you only pay the per-minute overage for that tier — no surprise jumps.
Phone CS
Alex answers your business line, 24/7 — for less than a part-time receptionist.
- A dedicated phone number (or bring your own)
- Recordings, transcripts, and summaries
- Recognizes returning callers
- Hands tricky calls off to you
Shopify CS Suite
Phone, chat, and email — one agent that knows your store.
Phone, chat, email, and Shopify in one — about 20% under buying the channels separately.
- Everything in Phone CS
- Website chat widget
- AI-assisted email inbox
- Connected to Shopify: orders, returns, fulfillment
- One customer view across every channel
Manager
A spoken daily ops briefing that knows your operation.
Includes about 120 briefing minutes a month.
- Spoken daily ops briefing
- Open returns, late shipments, customer issues
- Ask it anything about the business
Add-ons
Bolt these onto any business plan.
Add another line to the same agent.
AI-assisted email inbox, on its own.
Website chat widget, on its own.
Enterprise / Shopify Plus
For high-volume stores and Shopify Plus — a plan sized to your call volume, with dedicated routing and white-label.
- A custom minute pool sized to your volume
- Volume pricing below our standard per-minute rates
- Dedicated phone routing and priority support
- White-label: your domain and brand on the chat widget
- Hands-on onboarding and a named point of contact
- Custom integrations and an uptime SLA on request
For you
A personal agent that picks up the phone.
An assistant that makes calls for you, and a coach that calls you to keep you on track.
Personal Assistant
Makes phone calls on your behalf — bookings, favors, follow-ups.
Starts with a 5-minute free trial.
- Place calls by just telling it the task
- Bookings, reschedules, and follow-ups
- Plain-English summary of every call
Virtual Boss
An accountability coach that calls you to keep your day on track.
Includes about 20 minutes of check-ins a month.
- Scheduled check-in calls
- Daily planning and follow-through
- Only ever calls you
Better together
Recommended bundles.
Combine products that work well together and pay less than buying them separately.
Complete Shopify support
Save 17%The full support suite plus a manager that briefs you on how it's doing.
- Shopify CS Suite
- Manager
Personal pair
Save 24%An assistant that makes your calls and a coach that keeps you on track.
- Personal Assistant
- Virtual Boss
Tiered plans include a monthly minute allowance; usage beyond it bills at the listed per-minute overage rate for your tier. Annual billing gets 2 months free.