E-commerce support suite
One support team for your Shopify store. It never sleeps.
Phone, chat, and email — all answered by one AI agent that knows your orders, your products, and your customers. Every channel, one brain, zero hold time.
No card needed · Cancel anytime
What it does
Built to do the work, not just talk.
Phone support that gets things done
AI phone agent (Alex) on a Twilio voice number.
Chat on your website
Web chat widget customers can embed on their site.
Email answered for you
AI-assisted email support inbox.
Sees the whole customer
A customer who called yesterday and emails today is the same person. The agent remembers across phone, chat, and email.
Connected to Shopify
Orders, returns, fulfillment, and address changes — the agent reads your store and acts on it, no copy-paste.
Your brand, your voice
Set the tone, the policies, and the look so it sounds like your shop — not a generic help desk.
You're always in the loop
Listen to any live call, jump in by voice, phone, or typing, or quietly coach the agent mid-call. You're one click from every conversation.
Closes the loop by email
After a call or chat with a real outcome, it drafts a warm recap email for the customer — review it and send it in one click.
Answers in your customer's language
Phone, chat, or email — it replies in whatever language the customer used, automatically. One agent that meets every customer where they are.
How it works
Up and running in three steps.
Connect Shopify
One secure connection and the agent can see your orders, products, and customers.
Turn on your channels
Phone number, chat widget, support inbox — flip on the ones you want.
Watch it handle support
Calls, chats, and emails get answered in one place. You review, coach, and step in when you want.
In their words
What people say.
“Phone, chat, and email used to be three different headaches. Now it's one calm dashboard.”
Cover every channel with one agent.
Connect Shopify and try the full suite free.
FAQ
Good questions.
Do I have to use all three channels?+
No. Turn on phone, chat, and email separately — pay only for what you use. Start with one and add more later.
Does it really need Shopify?+
The suite shines with Shopify because it can read orders and start returns. Phone-only support works without a store — see the Phone agent page.
Will it answer the same way everywhere?+
Yes. One set of policies and one brand voice drive phone, chat, and email, so customers get a consistent answer wherever they reach you.
What does it cost?+
Pricing is per product and you only pay for what you turn on. Combine products into a bundle and save. See the pricing page for the current rates.
How does the free trial work?+
Start in minutes, no card needed. You get a working agent to try on real calls. If it isn't a fit, walk away — nothing to cancel.